Last updated: June 20, 2025

1. Introduction

Welcome to Web Town Hero ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. The Data We Collect About You

Personal data means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you, including:

Identity Data: includes first name, last name, username or similar identifier
Contact Data: includes email address, telephone numbers (including mobile phone numbers) and physical address
Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform
Usage Data: includes information about how you use our website and services

Information We Collect Through Forms

When you submit forms on our website (such as contact forms or quote requests), we collect:

Your name and email address (required)
Your phone number (if provided)
Your message or inquiry details
Any additional information you choose to provide

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
Where we need to comply with a legal or regulatory obligation

Specific Uses of Your Information

We use the information we collect to:

Respond to your inquiries and provide customer support
Provide quotes and proposals for our web development services
Communicate with you about your projects and services
Send you important updates about our services (with your consent)
Improve our website and services based on your feedback
Comply with legal obligations and protect our business interests

Mobile Phone Contact Information Protection

We explicitly commit that any mobile phone contact information you provide will NOT be shared, sold, rented, or otherwise disclosed to third parties for marketing purposes. Your mobile phone number will only be used by Web Town Hero to contact you directly regarding your inquiry or our services. We do not participate in any third-party marketing programs that would involve sharing your phone number.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and the right to withdraw consent.

How to Opt-Out

You have the right to opt-out of our communications and data processing. You can:

Email us at hello@webtownhero.com to request removal from our contact lists
Request deletion of your personal information by contacting us directly
Ask us to stop using your phone number for any future communications
Request a copy of all personal information we have about you
Request correction of any inaccurate personal information

We will respond to your opt-out request within 30 days and confirm when your information has been removed or updated according to your preferences.

7. Third-Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

8. Changes to the Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this page.

9. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: hello@webtownhero.com